Terms and Conditions
The Fasting Vault Last updated: [DATE OF PUBLICATION] Version: 1.0
1. About these terms
These terms apply to your use of thefastingvault.com and to any digital products you buy from us. When you buy a product, you agree to be bound by them; when you use the website without buying anything, you agree to the acceptable-use rules in section 10. If you do not agree, please do not use the website or buy our products.
Nothing in these terms takes away the rights you have as a consumer under United Kingdom law. Where a term here conflicts with your statutory rights, your statutory rights prevail.
How we handle your personal data is set out in our separate Privacy Policy and Cookies Notice, which form part of the agreement between us.
2. About us
The Fasting Vault is operated by The Limitless Space Limited, a company registered in England and Wales (company number 12763894), trading as "The Fasting Vault."
You can contact us at:
Email: info@thefastingvault.com
Registered office: 77 Wilkins Road, Oxford, OX4 2JB
VAT status: The Limitless Space Limited is not currently registered for VAT in the United Kingdom.
3. About our products
Our products are digital downloads or digital access products — for example, PDF guides, audio sessions, planners, and other digital materials about fasting.
Each product page on the website describes:
The main characteristics of the product (what it is, what it includes, what format it is delivered in)
The total price, inclusive of any applicable United Kingdom tax
The hardware and software you need to use the product (typically a device that can open a PDF or play standard audio files)
Any limitations on use, including the licence terms set out in section 11 below
If anything on a product page is unclear before you buy, please email us at info@thefastingvault.com and we will answer your question before you place your order.
4. How a contract is formed
When you place an order through the website, the following happens:
You select your product and proceed to checkout.
You enter your details and payment information.
You confirm your order. Confirming your order is an offer by you to buy the product from us.
Our website sends you an automated order confirmation email. This email acknowledges that we have received your offer, gives you a durable copy of these terms (including a copy of the express request and acknowledgement you confirmed at checkout), and reminds you that your 14-day right to cancel has been lost because delivery has begun.
A binding contract is formed at the earlier of two moments: when we send you a separate confirmation that the product is ready, or when the digital product is delivered to you.
If we are unable to accept your order — for example, because of a stock or pricing error, a payment failure, or because we suspect the order is fraudulent — we will tell you by email and refund any payment you have made.
5. Price and payment
All prices on the website are in pounds sterling (GBP, £) unless stated otherwise.
Prices include United Kingdom VAT where applicable. We sell our digital products worldwide. Where the law of your country requires us to collect sales tax or VAT from you at checkout, the price you see will include it.
We take payment at the point you confirm your order. Payment is processed by our payment processor, [PAYMENT PROCESSOR — e.g. Stripe, Inc.]. We do not see or store your full card number.
Although we try to keep prices accurate, errors can occur. If we discover a pricing error on a product you have ordered, we will contact you to confirm the correct price before processing the order. If you do not want to proceed at the corrected price, we will cancel the order and refund any payment.
6. Delivery of digital products
Digital products are delivered to you electronically, typically by an email containing a download link or by access through your customer account on the website.
We aim to deliver immediately after payment. If delivery is delayed beyond a few minutes, please check your spam folder. If you still cannot find the email, please email us at info@thefastingvault.com and we will resend the download link.
You are responsible for downloading the product to a device you control. We recommend you download as soon as you receive the link.
7. Your right to cancel — and the waiver for instant downloads
7a. The general right
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days to cancel a distance contract, without giving a reason, and get a full refund.
7b. Why this right is lost for instant downloads
Our digital products are delivered immediately, as soon as your payment is confirmed. Under regulation 37 of the same Regulations, your 14-day right to cancel is lost once supply of the digital content has begun, provided that:
You have given your express consent to immediate supply; and
You have acknowledged that your right to cancel will be lost.
At checkout, before you confirm your order, you will see a tick-box that asks you to confirm both points. The tick-box is unticked by default. By ticking it and confirming your order, you:
Expressly request that we begin delivery of your digital product immediately; and
Acknowledge that you will lose your 14-day right to cancel under regulation 37 once delivery starts.
Your order confirmation email will repeat this confirmation in writing, as required by regulation 16 of the Regulations.
If you do not tick the box, we cannot deliver the product to you immediately, and your 14-day right to cancel will continue.
7c. What this does not affect
The waiver in 7b only affects the 14-day right of cancellation for change-of-mind reasons. It does not affect any of your other statutory rights, including the rights set out in section 8 below.
8. If something is wrong with the product — your statutory rights
The Consumer Rights Act 2015 gives you the following rights when you buy digital content from us as a consumer:
The product must be of satisfactory quality.
The product must be fit for any particular purpose you have told us about, where it was reasonable for you to rely on us.
The product must match its description on the website and any other information we have given you about it before you bought it.
If a product does not meet these standards, you are entitled to a repair or replacement at no cost within a reasonable time, or a price reduction or full refund if repair or replacement is not possible or has failed. If our product causes damage to your device or other digital content through our lack of reasonable care and skill, you may also be entitled to compensation under section 46 of the Act.
Any refund will be made using your original payment method, within 14 days of agreement, with no fee. These rights cannot be excluded or limited by these terms — any part that tries to is not binding on you.
To make a claim, email info@thefastingvault.com with a description of the problem and your order number.
9. Refund requests outside the statutory grounds
We are not required to offer refunds for change of mind once you have waived the 14-day right to cancel and delivery has started (see section 7).
We may offer a discretionary refund or store credit in some cases — for example, where you have bought a product by mistake and have not downloaded or accessed it. We deal with each request on its own facts. To ask for a discretionary refund, email us at info@thefastingvault.com.
Nothing in this section limits your statutory rights under section 8.
10. Acceptable use of the website
You agree to use the website only for lawful purposes. In particular, you must not:
use it in any way that breaks the law;
upload or share material that is unlawful, harmful, abusive, or that infringes someone else's rights;
send spam or other unwanted marketing through it;
knowingly upload viruses or anything else that could damage the site or other people's devices;
try to gain access to parts of the site, server, or database that are not open to you.
We may suspend or remove your access to the website if you breach this section.
11. Use of our products — licence and intellectual property
11a. Your licence
When you buy a digital product from us, we grant you a personal, non-transferable, non-exclusive licence to use it for your own personal, non-commercial use — meaning use by you and members of your household, not as part of a service you sell to other people. For a commercial-use licence (for example, a coach using a product with paying clients), email us at info@thefastingvault.com.
You may download the product to devices you own and print one personal copy.
11b. What you must not do
You must not:
Sell, resell, sub-licence, lend, gift, or pass the product on to anyone else (including friends, family outside your household, colleagues, clients, or members of any online group), whether for payment or for free
Upload the product, or any part of it, to any website, file-share, cloud drive, torrent, social platform, messaging app, or online community where other people can access it
Copy, republish, broadcast, or publicly display the product beyond what 11a expressly allows
Adapt, modify, translate, or create derivative works from the product, except for personal annotations on your own copy
Remove or hide any copyright notice, trade mark, watermark, or ownership mark on or within the product
Reverse-engineer the product, or extract its source files, fonts, images, or audio
Use the product to train, fine-tune, or develop any machine learning or artificial intelligence model
11c. Our intellectual property
All intellectual property rights in our products and on this website belong to us. Copyright in our digital products is owned by The Limitless Space Limited and is protected under the Copyright, Designs and Patents Act 1988 and the equivalent laws of other countries. "The Fasting Vault" and our logos are our trade marks. You receive only the licence in 11a; no other rights pass to you when you buy a product.
11d. If you breach this section
If you breach this section, we may revoke your licence and disable your access without refund, send takedown notices to any host or platform where unauthorised copies appear, recover from you the financial loss we have suffered (as a minimum, the price we would have charged for your actual use of the product), and apply for a court injunction to stop ongoing or repeated breach.
If your breach causes a third party to bring a claim against us — for example, a copyright complaint arising from you republishing our content — you agree to pay our reasonable legal costs and any sum we have to settle or defend the claim.
12. Health and medical disclaimer
Our content is provided by experienced coaches, not doctors.
The information in our products, on the website, in our newsletter, and in any other content we provide is for general educational and informational purposes only. It is not medical advice and is not a substitute for personalised medical, dietary, or health advice from a qualified healthcare professional.
You should consult your doctor or a registered dietitian before starting any fasting protocol described in our products, particularly if you:
Are pregnant or breastfeeding
Are under 18 years of age
Are taking prescription medication
Have, or have a history of, an eating disorder
Have diabetes, kidney disease, heart disease, or any other diagnosed medical condition
Fasting is not recommended if you are pregnant or breastfeeding.
If you have a history of disordered eating, please speak to your doctor before fasting. In the UK, contact Beat on 0808 801 0677 or beateatingdisorders.org.uk. Outside the UK, see worldeatingdisordersaction.org/find-help.
Outcomes vary between individuals. We do not guarantee any specific result.
You undertake any fasting protocol described in our products at your own risk.
13. Limits on our liability
UK law sets some kinds of liability that no contract can exclude, and we do not try to. Our liability to you is unlimited for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of your statutory rights in sections 34–36 of the Consumer Rights Act 2015 (covered in section 8 above); and anything else United Kingdom law will not let us limit.
Beyond those, and subject always to them: our total liability for any product, or under these terms, is capped at the price you paid for the product. We are not liable for losses that did not arise naturally from a breach and that we could not reasonably have foreseen when we entered the contract. We are not liable for loss or damage you suffer from following our content against the advice of a qualified healthcare professional, or in circumstances where section 12 says you should have spoken to a doctor or registered dietitian first.
14. Events outside our control
We are not responsible for any failure to perform, or delay in performing, our obligations under these terms if that failure or delay is caused by an event outside our reasonable control. This includes outages affecting our website host, payment processor, or email provider.
15. Changes to these terms
We may change these terms from time to time — for example, to reflect changes in the law, in our products, or in how we run the business. The version of the terms in force at the time you place an order is the version that applies to that order.
If we make a material change that affects products you have already bought from us, we will tell you by email.
16. Complaints and disputes
If you are unhappy with a product or our service, email info@thefastingvault.com. We will acknowledge any complaint within 5 working days and aim to give a substantive answer within 30 days; if we need longer because the issue is complex, we will tell you and give a new estimated date.
If we cannot resolve a complaint between us, you can ask us whether we are willing to use a UK-approved Alternative Dispute Resolution scheme for your specific dispute. You can also bring a claim in the small claims court in England and Wales at gov.uk/make-money-claim.
17. Other important terms
You cannot transfer your rights under these terms to anyone else without our written consent. We may transfer ours to another business, provided this does not affect your rights. If any part of these terms is found by a court to be unlawful, the rest still applies. Only you and we can enforce these terms — no other person has rights under them under the Contracts (Rights of Third Parties) Act 1999. These terms, with our Privacy Policy and Cookies Notice, are the entire agreement between us.
18. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales have jurisdiction to resolve any dispute arising under or in connection with these terms.
If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts where the law allows it.
19. Contact
If you have a question about these terms, please email us at info@thefastingvault.com.